⚙ Cooper Lake — Brooke Dashboard
Demo
Last 7 days · redacted
Live
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⚠
Urgent call needs attention
Click to review
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Volume · last 7 days
✉
Total conversations ↺
—
since Dec 2025 · click to show all
☎
Phone calls →
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since Dec 2025
💬
Chat sessions →
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From website
since Dec 2025
⏱
Avg call length
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Mm:ss
since Apr 8
☾
After-hours captured
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Would have been missed
since Dec 2025
Channel split:
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—
Brooke got it done
📅
Appointments booked →
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since Dec 2025
📝
Messages taken →
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Forwarded to staff
since Dec 2025
↪
Calls transferred →
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Routed to a human
since Apr 8
🔍
VIN requests sent →
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Specialty parts lookup
since Apr 8
Quality
Smooth conversations
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—
of reviewed calls
since Apr 26
Appointment accuracy
—
—
booked correctly
since Apr 8
⚑
Flagged for review →
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Click to review
since Apr 26
⚠
Urgent calls →
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All clear
since Apr 26
Friction patterns in flagged calls
From AI review
No flagged conversations in this range.
Recent conversations
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